Spirit Business Training - Training Skills Needs Gap Analysis
The best way to grow your business is by word of mouth this happens by delivering an exceptional service that people want to talk about.
To achieve this goal your staff must have the correct skills and skill level in many relevant areas to their role.
The best way to assess your organisations ability to achieve this goal is by commissioning Spirit Business Training to undertake a Training Skills Needs Gap Analysis.
Our unique approach first makes an assessment of the job descriptions / roles / tasks of each staff group and what skills / knowledge and level of skill / knowledge are required. We then put together a customised questionnaire that is completed by both the staff members and managers. The third step is to measure the gap between requirements and reality.
Spirit Business Training then provides a written report detailing an overview of the analysis and recommendations of requirements.
We then work with you and within your budget to fill the gaps identified. This could be a range of cost effective training methods from one day courses off site, on-site bespoke training customised to your organisation or recognised qualifications.
Not forgetting the added benefit that people feel motivate when they feel invested in.