Spirit Business Training

Spirit Business Training

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.... Business Skills Training.....

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Purchasing for Small Business Owners and non-Purchasing Managers

Everyone thinks that they are a buyer, but it is very different when trading business to business as you do not have the protection of consumer legislation. Many people focus solely on selling price when thinking about profitability, never forget that your starting costs are as important as your selling price.

At the end of this course, you should be able to:

  • Understand Value for Money
  • Prepare a Specification
  • Know the difference between Cost and Price
  • Define difference between Capital and Consumables buying

Introduction to Operations Management

Every business and department is running an operation. Each area does something with its inputs to make outputs i.e. transforms them.

At the end of this course, delegates should be able to:

  • Recognise Inputs, Transformation Processes and Outputs
  • Understand the theories for Facilities Management, Managing Processes and Managing People
  • Define Quality and Assist in Making Decisions relating to Quality
  • Understand Approaches Relating to Operations Management

Introduction to Project Management

In most modern organisations the project approach of working is used extensively. Whether it's used to manage change, an innovation, a process improvement or expansion.

At the end of this course, delegates should be able to:

  • Describe Project Management Processes (including starting, planning, controlling and closing projects)
  • Define the components of a project
  • Manage project risks

Time Management

How many times a day do you hear someone say "I didn't have time" or "I don't have time"?

On this course delegates will learn how to:

  • Identify current time usage patterns
  • Prioritise
  • Identify time wasters
  • Plan your time
  • Delegate

Presentation and Training Skills

Whether you are presenting to customers, staff or your bank manager, if you have confidence in your presentation content and style it will be more successful, the same goes for training.

This course is an opportunity to practice and build confidence without the pressure of a real life situation.

In this course we cover:

  • Preparation
  • Developing visual aids and handouts
  • Developing presentations
  • Delivering training
  • Tackling nerves

Negotiation Skills

We negotiate in all parts of our lives. With our children, partners and parents in our private lives as well as customers, suppliers and staff in our working lives.

In this course we cover:

  • Skills of Negotiating (including listening skills)
  • Questioning Skills
  • Stages of negotiation
  • Closing negotiations
  • Common negotiating mistakes
  • Behaviour models and outcomes

Introduction to Marketing

It doesn't matter if you are a multi billion dollar company, a medium sized organisation or an individual your marketing strategies and the way you spend your budget however large or small impacts directly on your success.

In this course we run through the basics of marketing including:

  • Market Research
  • Marketing Mix
  • Relationship Marketing
  • Pricing Decisions
  • Promotional Mix
  • Measuring Value for Money when Marketing